Who we are

Our website address is: https://better.coffee and we are a product fulfillment company that packages and sends custom coffee products to your customers, with your brand name on the product.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email. If you register an account with a subscription or place an order your data is shared with our payment processor which is required to verify the payment is valid.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive any personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you except important account information needed, unless you close your account. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service. Payment data is checked through a 3rd party credit card processor.

Additional Privacy Policy Information

THIS SECTION CONTAINS INFORMATION ABOUT YOUR PRIVACY RELATED TO OUR COMPANY, ACCOUNTS, AND ORDERING / SHIPPING INFORMATION

Calutech Inc, who processes your orders from this site, holds the privacy and security of our site visitors in the highest regard. The following paragraphs explain what kind of information is gathered on our site and how that information is used.

What’s collected and what’s not?
You can visit our site without telling us who you are or revealing any personal information. While IP addresses (the Internet address of a computer) are logged to track a user’s session, the user remains anonymous. Tracking IP addresses gives us an idea of which parts of our site users are visiting and how much time is spent there. We (our company) does not link IP addresses to anything personally identifiable. This means that a user’s session is tracked, but the user is anonymous, unless an account is created or an order is placed. The user’s browser also lets us know the type of computer and operating system being used. We do not track a session on purpose. Any website you visit on the Internet tracks you through your IP Address as you go from page to page. We do collect billing & shipping information as well as email and phone information when an account is made or an order is placed, but this information never leaves our offices.

We hold secure the email addresses and information of those who contact us or purchase from us, and those who are our business associates.

How is email information used?
Email addresses are used to send information that is requested or to confirm orders and notify changes in order status. Email is also sent IF you subscribe to our newsletter or product updates.

We do not sell, rent, disclose or loan our email database to any entity.

How do I remove my name from mailing lists?
We do not send unsolicited email of any kind, except answers to requests for information, order notifications and optional product updates or newsletters (if you subscribe). If you are an affiliate or distributor of our products you will receive occasional updates or other information we feel is important. If you subscribe to our newsletter you may receive an occasional email, which you can stop at any time from your Account section.

Is supplied financial information retained by your site?
We do not retain any financial information used for order processing. We do not store credit card information in our database.

What about phone numbers?
We may request a phone number in case we need to contact you about your order or inquiry, and for shipping labels so companies such as UPS can contact you if there is a problem with delivery of your order, however it’s not required, we also use email. Any phone information is entered into our customer database only. We do not sell, rent, disclose, or loan our list of customer phone numbers to any individual or entity, nor any other information about our customers, business contacts or clients. We do not call you ever unless we have an order issue and emails go unanswered.